Associate Director, Field/Commercial Excellence Program Delivery Manager, Data Digital & Technology, Japan Oncology Business Unit / 日本オンコロジー事業部 (JOBU) データ・デジタル & テクノロジー部 領域部/コマーシャルエクセレンス部向けプログラム デリバリー マネージャー（主席部員）
Tokyo, Tokyo Job ID R0163026 Category Data, Digital & Technology Subcategory Data, Digital and Technology,Data, Digital and Technology Business Unit Global Oncology Job Type Full timeBy clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Noticeand Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please note this job requires native level Japanese language command not only in speaking, business writing and reading.
Introduction of Takeda / タケダの紹介
タケダでは常に患者さんを中心に考え、世界中の人々により健やかで輝かしい未来をお届けすることを目指してきました。そして従業員一人ひとりにそれぞれの能力と熱意に応じた成長の機会を提供することにも組んで取り組んでいます。私たちと一緒に、世界中の人々のいのちに貢献し、さらなる成長と活躍を目指しませんか。
タケダは業界を牽引するグローバルリーダーです。従業員は四つの優先順位（患者さん中心、社会との信頼関係構築、レピュテーションの向上、事業の発展）とタケダイズム（誠実＝公正・正直・不屈）のもと一致団結しています。タケダイズムは私たちの信念であり正しい方向へ導く羅針盤です。私たちは日々の業務においてタケダイズムを体現しています。
Takeda is unwavering in our commitment to patients. With the patient at the center of everything we do, we continue to innovate and drive changes that will better their lives-we ’ re looking for like-minded professionals to join us.
Takeda is a global industry leader – we are united by our four priorities (Patients, Trust, Reputation, and Business) and our shared values of Takeda-ism: Integrity, Fairness, Honesty, and Person. Takeda-ism is more than just a word. It's a belief and a mindset which guides our decisions, behaviors, and interactions. It's how we drive to work and live, every day.
Objective
Take responsibility as a CRM and related systems expert for designing, implementing, and operating optimal system architecture that address user needs and align with the strategic goals of the business unit.
Align projects, system strategies, designs, implementations, and operations of Takeda Japan Pharma Business Unit (JPBU) and Global Data Digital & Technology (GDDT) with the needs of the Japan Oncology Business Unit (JOBU), and propose, design, and implement optimal system architectures and operations.
Lead stakeholder management and communication related to Field and Commercial Excellence (ComEx) systems, taking responsibility for both internal stakeholders within JOBU (including MRs and ComEx) as well as stakeholders across JPBU and Global.
Responsibility
Program Delivery Manager for Field and Commercial Excellence
Gather and analyze user needs from Field and ComEx, and lead system design, implementation, and operations.
Act as an expert to propose optimal system to address issues raised by Field/ComEx users.
Design and propose optimal CRM system architectures that support the execution of various initiatives within JOBU, ensuring alignment with global and JPBU system architectures.
Engage and align with senior management within JOBU to align with strategic objectives.
Define and execute system strategies, designs, and operations as the accountable lead, while maintaining alignment with JOBU and global team strategies.
Stakeholder Management (JPBU/GOBU DD&T)
Manage diverse key stakeholders outside JOBU, primarily within JPBU and Global Oncology Business Unit (GOBU) DD&T, to ensure alignment on CRM and related system operations.
Collaborate with various functions within JPBU DD&T to incorporate JOBU’s system strategy into system design and operations, ensuring proper development and execution.
Communicate with CRM managers within GOBU DD&T to build effective collaboration frameworks and align system design and operations with GOBU DD&T policies.
Global CRM and Related System Leadership
Act as the primary contact point in Japan for the GDDT in CRM space, strengthening knowledge sharing and communication regarding CRM and other systems used by Field and Commercial Excellence.
Lead the design, implementation, and post–go-live support of global CRM and related system rollouts in Japan, securing alignment with global strategies and local business needs.
Education, Experience, Knowledge and Skills:
Educational Background
A minimum of a BA/BS degree is required, with a preference for computer science or a related field.
An MBA or a relevant master’s degree is preferred.
Professional Background and Expertise
A minimum of 3+ years’ experience in managing Veeva or related CRM system
At least 3+ years of experience in the pharmaceutical and/or healthcare industry
Proven experience in global enterprise system rollouts
Strategic thinker with strong analytical skills, business acumen, and ability to translate complex data into actionable insights.
Exceptional communication skills with the ability to influence, lead, negotiate, and collaborate effectively across all levels within a matrixed, multicultural environment, fostering a strong commitment to Diversity & Inclusion.
Languages
Japanese: Native level proficiency
English: Business level proficiency in both written and spoken English to effectively collaborate with global teams.
Click here to find out Takeda’s Diversity, Equity & Inclusion
Better Health, Brighter Future
Takeda Compensation and Benefits Summary:
Allowances: Commutation, Housing, Overtime Work etc.
Salary Increase: Annually, Bonus Payment: Twice a year
Working Hours: Headquarters (Osaka/ Tokyo) 9:00-17:30, Production Sites (Osaka/ Yamaguchi) 8:00-16:45, (Narita) 8:30-17:15, Research Site (Kanagawa) 9:00-17:45
Holidays: Saturdays, Sundays, National Holidays, May Day, Year-End Holidays etc. (approx. 123 days in a year)
Paid Leaves: Annual Paid Leave, Special Paid Leave, Sick Leave, Family Support Leave, Maternity Leave, Childcare Leave, Family Nursing Leave.
Flexible Work Styles: Flextime, Telework
Benefits: Social Insurance, Retirement and Corporate Pension, Employee Stock Ownership Program, etc.
Important Notice concerning working conditions:
It is possible the job scope may change at the company’s discretion.
It is possible the department and workplace may change at the company’s discretion.
