National Commercial Lead

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Job Description

Job Title: National Commercial Lead

Location: Ho Chi Minh, Vietnam

About the role:

Vaccine Business Unit (VBU) at Takeda Vietnam carry the mission of protecting Vietnamese people against dengue fever via vaccination. Dengue remains a high burden to healthcare system globally as well as in the country.

The National Commercial Lead (NCL) is a strategic leadership role responsible for driving the commercial success of Takeda’s Vaccine Business Unit across all customer segments, channels, and geographical regions in Vietnam. This role will lead the national sales strategy, customer engagement, and foster cross functional collaboration to ensure sustainable growth and impactful market presence of Takeda’s dengue vaccine and future vaccine portfolio.

How you will contribute:

Commercial Strategy & Execution

• Develop and execute a unified commercial strategy across public, private, strategic, and general customer segments.

• Align national sales plan, tactics with brand strategy and business objectives.

• Lead forecasting, target setting, and performance tracking across all channels.

People Leadership & Team Development

• Build and lead a high-performing, agile commercial team including Route-to-Market Excellence

• Sr. Manager, Regional/Area Managers, and Key Account Manager/Executive.

• Foster a culture of excellence in execution, compliance, and continuous learning.

• Coach and mentor team members to develop future leaders within the organization.

Customer & Stakeholder Engagement

• Serve as the primary commercial contact for key external stakeholders including KOLs, HCPs,

• HCOs, CDCs, hospitals, Institutes, and vaccination centers.

• Collaborate closely with Strategic Planner and Activation team on strategic account

• (ePlus/VNVC, FPT Long Chau) planning and customer engagement initiatives both nationwide

• and region focused.

• Ensure consistent and compliant communication across all customer touchpoints aligning with Takeda-ism.

Market Intelligence & Business Insights

• Monitor market trends, regulatory updates, and competitive landscape to inform strategy.

• Lead data-driven decision-making through collaboration with Business Intelligence and Commercial Excellence teams.

Cross-functional Collaboration

• Partner with Medical, Marketing, Supply Chain, Business Operation, and other cross functions teams to ensure seamless execution of commercial plans.

• Drive One-Takeda approach in all customer-facing activities.

Operational Excellence & Budget Management

• Manage commercial OPEX across all channels and regions.

• Ensure efficient resource allocation and ROI optimization.

What you bring to Takeda:

Education & Experience

• Minimum 8 years of experience in the pharmaceutical industry, with 5+ years in commercial leadership

• Excellent communication, presentation skills and storytelling in both English and Vietnamese

• Compliance mind-set is a must

• Proven experience in vaccines or public health programs is highly desirable

Key Skills, Abilities, and Competencies

• Strategic thinking and business acumen

• Strong leadership and team development capabilities

• Excellent communication, negotiation, and stakeholder management

• High compliance and ethical standards

• Ability to manage complexity and drive cross-functional alignment

Complexity and Problem Solving

• Hiring and selection of team members (manager level and medical sales representatives)

• Commercial Excellence: target setting and incentive scheme setting and incentive scheme approval post quarter to ensure Takeda’s set of values regarding Integrity – Honesty – Fairness and Perseverance

• Customer complaint handling

• Crisis management and PV related matters, especially if SAE happens

• External handling regarding supply matter of Strategic Customers vs. Public and General Customers

Internal and External Contacts

• Internal stakeholders: 

o Vaccine BU: Marketing, Medical, Strategic Planning and Activators. 

o Cross functions: Business Operation, Supply Chain, Quality Assurance, PV, Ethnic and Compliance, Human Resource, and Finance.

• External stakeholders: Distributor, Healthcare Organization (Hospital, Institutes, CDC):

procurement, pharmacy department; HCPs (KOL, prescribers, influencers (treatment physician,

pharmacist), Vaccination center director or area manager.

Other Job Requirements

• Travelling time: up to 60% a month

• May need to work at weekends (eg. symposium, congress) or evening (eg. mini symposium)

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Empowering our people to shine:

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

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