Lead, People Solutions Operation Excellence & Change Management, Takeda Business Solutions

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Job Description

About Takeda Business Solutions

Takeda Business Solutions (TBS) is a newly formed function within Takeda with the objective of enabling Takeda’s business strategy, delivering simplification and cost reduction, improving service and providing a transformation engine for continuous improvement for Takeda. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the center of all that we do.

INSPIRED BY PATIENTS. POWERED BY YOU

TBS People Solutions Transformation Lead will be responsible for delivery and implementation of TBS People Solutions deliverables, transforming the way the HR operates with the aim to achieve a greater process improvement and standardization through scaling TBS solutions and driving innovation.
The role will own the People Solutions Transformation Roadmap, Project Management and stakeholder engagements and will be jointly collaborating with TBS teams for the execution of TBS People Solutions strategy, for solutioning, transitions, process improvement and governance in order to facilitate a smooth transformation and outstanding user experience to enable the TBS People Solutions strategy. 

This role will be accountable for developing trusting relationships with the Business Units, current and future TBS internal business customers.  As the Senior level contact interface with the HR Function will be responsible for ensuring the business units goals and strategy, are met and accounted for in TBS’ strategies, plans and activities, through effective and efficient solution delivery.  Also accountable for targeted scope expansion, by proposing solutions that meet customer current and future objectives. 

ACCELERATE VALUE & MAKE AN IMPACT BY:

• Develop, implement and drive TBS People Solutions Operation Excellence strategic roadmap aligned to agreed scope and location strategy across the large and complex span of the Country
• Establish and drive strategic approach for TBS People Solutions readiness, Operation Excellence timelines, change impact assessment, continuous improvement mindset and innovation culture. 
• Develop trusted relationships with the key country stakeholders, through anticipating and under-standing key business needs and requirements, to deliver on their and TBS strategy.
• Provides input to and influences the development of the TBS Strategy through the Country HR Leadership, to implement process and technological improvements, that can provide business value to Takeda Implement and embed improvement on service performance including operational service management framework, standard metrics and KPIs for the country
• Establish an effective stakeholder management strategy for TBS, providing leadership into the Customer on solutions.  Develops trusting relationships with the Local HR leadership acquiring a thorough understanding of key customer needs and requirements, to deliver on their strategy.

ACCOUNTABILITIES

• Accountable for the end to end program management of all People Solutions Operation Excellence in scope of TBS; ensure projects are run in a structured manner and as per TBS Operation Excellence methodology
• Ensure change management and communication plans are fit for purpose and implemented effectively.
• Act as a TBS Key Point of Contact for the People Solutions functions/countries in the event of all transformation initiatives and new scope requirements and be a representative for all TBS teams in region.
• Single Point of Contact for the Customer in the event of escalations, ensuring issues are investigated and addressed proactively so that customer satisfaction is maintained, and financial and strategic targets achieved.  
• Manage a robust go/no go governance framework.
• Drive standardization of processes, SLAs, KPIs, Metrics, tools and methodologies across the People Solutions. 
• Implement standard and improved user experience for People Solutions. Improve the end-to-end experience by embedding customer-oriented thinking into our daily operations to deliver effective, simplified solutions, as well as great People Experiences.  
• Embed uniform method and form of calculation and reporting of KPIs and metrics for the region
• Lead the innovation, transformation and new ways of working across the country for People  Solutions
• Align between TBS or relevant project workstreams impacting the Area/Customer and enabling effective execution of projects. 

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Required:  Bachelor’s degree in Administration or HR
• Proven experience in delivering multiple HR transformation / change transformation programs.
• High degree of integrity, confidence and self-awareness 
• Confident and persuasive with strong influencing skills; able to win internal support for new ideas and initiatives 
• Customer Centric and Solutions Orientated aptitude with demonstrable experience in providing solutions based on customer needs.
• Strong communication and interpersonal skills with evident relationship building with professionals of all organizational levels.
• Excellent organizational skills with proven success in a highly matrixed, fast paced and challenging business environment. 
• Ability to lead effectively and work concurrently across multiple priorities in a goal-oriented timeline-driven, and dynamic work environment, with quality and accuracy.
• Enterprise mindset with proven skills in problem-solving and negotiation.
• English oral and written communication skills to interact with Global managers, and International HR Business Partners 
• Fluent Japanese (read/write/speak) for regulatory communication.
• PHYSICAL DEMANDS:  
• Flexibility in working hours due to global nature and demands of the role and organization

TRAVEL REQUIREMENTS:
30% - 40% Travel mostly between Osaka and Tokyo

Takeda Compensation and Benefits Summary:

• Allowances: Commutation, Housing, Overtime Work etc.

• Salary Increase: Annually, Bonus Payment: Twice a year

• Working Hours: Headquarters (Osaka/ Tokyo) 9:00-17:30, Production Sites (Osaka/ Yamaguchi) 8:00-16:45, (Narita) 8:30-17:15, Research Site (Kanagawa) 9:00-17:45

• Holidays: Saturdays, Sundays, National Holidays, May Day, Year-End Holidays etc. (approx. 123 days in a year)

• Paid Leaves: Annual Paid Leave, Special Paid Leave, Sick Leave, Family Support Leave, Maternity Leave, Childcare Leave, Family Nursing Leave.

• Flexible Work Styles: Flextime, Telework

• Benefits: Social Insurance, Retirement and Corporate Pension, Employee Stock Ownership Program, etc.

Important Notice concerning working conditions:

• It is possible the job scope may change at the company’s discretion.

• It is possible the department and workplace may change at the company’s discretion.

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