DIGITAL HEALTH & NEXT-GENERATION CUSTOMER ENGAGEMENT TRAINEE

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Job Description

About the Role

Takeda’s Data, Digital & Technology (DD&T) team is seeking a highly motivated and detail-oriented Trainee to support key digital initiatives. This role offers the opportunity to work on impactful projects that enhance digital patient solutions and optimize business outcomes within the pharmaceutical industry.

You will gain hands-on experience in digital campaign management and patient-focused digital health solutions. The role requires coordination with internal stakeholders and external partners to deliver value-driven outcomes.

Key Responsibilities

NGCE: Digital Campaign Coordination

• Collaborate with external partners managing outbound campaigns using Salesforce Marketing Cloud (SFMC).

• Coordinate with business partners supporting various Business Units (BUs) to follow end-to-end digital campaign processes, including performance tracking and metrics evaluation.

Digital Health Projects

• Provide general support in 1-2 digital patient solution projects, such as:

a)   Tracking usage metrics and ensuring actionable insights.

b)   Drafting user testing protocols and gathering user feedback.

c)   Preparing project documentation and general task coordination.

• Specific projects include supporting the FYWY TDH App and conversational AI initiatives initiatives.

Required Skills & Qualifications

• Proficiency in English: Excellent written and spoken communication skills.

• Exceptional organizational skills: Highly detail-oriented with the ability to manage multiple tasks and deadlines.

• Proactive mindset: Demonstrates initiative and problem-solving abilities.

• Strong writing skills: Ability to draft clear, concise, and professional content.

• Familiarity with digital tools like Salesforce Marketing Cloud is a plus.

• Passion and curiosity for data, technology, and innovation in healthcare.

What We Offer

• Hands-on experience in driving digital transformation in healthcare.

• Opportunity to collaborate with cross-functional teams and global initiatives.

• Mentorship and learning opportunities within a leading global pharmaceutical company.

Join us to grow your career in one of Takeda’s key focus areas and make an impact on patients’ lives globally!

If you are enthusiastic about digital innovation and technology, and meet the qualifications above, we encourage you to apply!

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