Organizational Change Management Senior Analyst

The Future Begins Here:

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. 

We invite you to join our digital transformation journey.In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity :

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

THE OPPORTUNITY 

As an Organizational Change Management Senior Analyst, you will collaborate on initiatives to implement and monitor Change Management activities, taking more ownership in identifying areas for improvement and ensuring stakeholder needs are met. You will play an active role in promoting communication and training strategies for a seamless transition during change initiatives.

As a Change Management and Communications professional, you will focus on preparing and supporting people during an anticipated change, through well-planned change activities to help them embrace change more effectively and realize the value of Takeda’s transformation projects or initiatives.  

Your work involves analyzing situations and data, exercising judgment within established procedures and fostering productive relationships internally and externally. You must showcase solid knowledge of industry practices and contribute to departmental projects and goals. 

OBJECTIVES

• Accompany the operational implementation of all Change Management services to deliver an excellent experience during times of change.

• Execute Change Management and Communications activities to support the adoption of new processes and technology to achieve our digital ambitions, ensuring an exceptional end user experience.

• Prepare Change Management assets, based on a defined strategic approach.

• Contribute to monitor the change effectiveness.

ACCOUNTABILITIES

Change Management and Communications service delivery to effectively support change and provide an exceptional end user experience. 
Services include (but not limited to):    

• Collaboration in the execution end to end Change Management & Communications services for digital technology implementations.

• Collaboration in the execution of the defined training approach with training team members to deliver an exceptional user experience: Training Materials, Training Effectiveness, Training Approach, Training Needs Assessment, Curriculum, LMS, etc.    

• Execution of the defined communications and engagement activities to support adoption .  

• Collaboration with Communications team members to deliver an exceptional user experience.

• Monitor the change based on process dataand additional gathered information.

• As a member of the Change and Communications team, support other team activities as needed and participate in OCM community activities to support internal collaboration and capability building. 

• Apply the C&C methodology and best practices used in Takeda’s organization for deliverables.

• All other duties reasonably required of the position.

SKILLS

Technical/Functional (Line) Expertise

Experience with implementations for small-medium programs with medium knowledge of operational steps such as Change Impact Assessment, Change Action Plan, Communications Planning, Training Needs Assessment, Training Curriculum, Readiness Assessment, etc. 

Decision-making and Autonomy

• Follow up on relevant plans to ensure end-to-end deliverables execution for the effective management of change.

• Collaborate with team members to identifyneeds, objectives,risksand improvement opportunities. 

Interaction 

• Establish and maintain productive relationships with relevant team members to the success of our services. 

Innovation

• Be proactive and use resources to learn more about the business, processes and projects.

• Be resourceful and leverage various assets and technology to complement your job. 

Adaptable

• Be adaptable to change, complexity and ambiguity environments and projects.

Fast learner 

• Continuously learn and question about projects, initiatives, business and processes to increase your knowledge and readiness to complete your tasks.

REQUIRED QUALIFICATIONS

• Bachelors in related specialization area such as Communications, Change Management, Business Administration, Human Resources or related.

• 2-3 years of experience in Change Management in a global setting preferably in an IT function. Proven experience in digital transformation, particularly with exposure to cross-functional areas.

• Intermediate understanding of CM methodologies, training delivery, and metrics tracking.

• Ability to problem-solve and identify improvement opportunities proactively.  

• Experience in managing change in a diverse data and digital technology landscape.

• Excellent interpersonal and communication skills (both written and verbal English) to clearly articulate messages to a variety of audiences.

• Ability to work successfully in multi-cultural teams to build and maintain strong relationships.

• Excellent oral and written communications skills, business acumen with analytical and problem-solving skills.

• Open to new ways of working and applying new methodologies.

• Experience supporting OCM projects.

Tools and Technology

• Proficient in using Microsoft Office 365 applications, including Word, Excel, and PowerPoint.

• Experienced in using Change Management methods and tools to facilitate organizational change.

WHAT TAKEDA'S ICC CAN OFFER YOU

At Takeda, you take the lead on building and shaping your own career. 

Joining Takeda will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus 

• Monthly Supermarket and Food Vouchers

• Flexible Working Schemes

• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision

• Additional Paid Time Off

• Diversity, Equity, and Inclusion Licenses/ Programs