Senior Business Analyst

Senior Business Analyst - Paperless Solutions

The Future Begins Here 

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. 

Bangalore, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.   

At Takeda’s ICC we Unite in Diversity  

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team. 

The Opportunity 

As a Senior Business Analyst, you will take ownership of business analysis activities of medium to high complexity, working closely with stakeholders who will rely on your expertise and judgment. You will lead the gathering, analysis and documentation of software specifications, while also delegating less complex tasks to junior colleagues and supporting their development. You will keep documentation for your assigned applications accurate and up to date, ensuring it reflects reality and supports smooth delivery. In your day-to-day work, you will partner closely with development teams, product/platform owners, QA and other key stakeholders to validate user stories, review QA results and drive high-quality outcomes for our digital solutions.

Responsibilities 

• Work independently on business analysis tasks of medium to high complexity, delivering outputs according to company standards.
• Gather, analyse and document software specifications and business requirements (discussions, workshops, interviews, refinement meetings).
• Decompose business needs into clear specifications and smaller blocks such as user stories and acceptance criteria.
• Maintain, update and manage documentation and analytical outputs (software specifications, data flow diagrams, components) for assigned applications/parts of software.
• Assist with the rollout and day-to-day operations of OpsTrakker electronic forms and logbooks.
• Support business users and global deployment team with system adoption and troubleshooting.
• Help document business requirements and objectives for the system.
• Support the acceptance testing of new requirements.  
• Participate in updating GxP relevant Dcouments (e.g., Standard Operating Procedures, System Specifications, Training materials and Tools).
• Provide basic support to eForm Designers, including simple JavaScript scripting for form logic or validation.
• Support Digital Content Management (e.g., publish bi-monthly Newsletter, Update Website)
• Ensure compliance with standard operating procedures (SOPs) and support audit readiness under supervision.
• Collect feedback from the users.
• Collaborate closely with development teams, product/platform owners, QA and other stakeholders (validation of user stories, QA outcomes, testing, training, support procedures).
• Work with business stakeholders to identify challenges, opportunities and use cases for digital solutions; support creation of POCs and definition of “success” criteria.
• Contribute to knowledge sharing within the team and help maintain documentation.
• Provide continuous updates during project delivery; communicate changes, risks, issues and ambiguities in a timely manner.
• This list is not exhaustive, and can be adapted in alignment with the manager

Skills and Qualifications 

Required 

• Bachelor’s degree in economy, Computer Science, Business IT, or a related field (or equivalent practical experience).
• 6+ years of experience in Business Analysis
• 3+ years of experience in a Lean/Agile development environment
• Experience in IT deployment, or process support.
• Basic knowledge of JavaScript and willingness to learn more to support eForm Designers.
• Familiarity with digital tools such as JIRA, Confluence, or similar platforms is a plus.
• Ability to work independently, strong problem-solving, conflict resolution
• Good communication and teamwork skills.
• Attention to detail and willingness to follow established processes.
• Interest in working in a regulated (GxP) environment and learning about compliance.
• Proficiency in English in both verbal and written communication is a must. 

What Takeda Can Offer You 

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people. 

• At Takeda, you take the lead on building and shaping your own career. 

• Joining the ICC in Bangalore will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. 

Benefits 

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: 

• Competitive Salary + Performance Annual Bonus 

• Company-Provided Transport: Available at scheduled times for 2nd shift employees for a smooth commute to office and back home 

• Security Escort for Drop-Off: Female employees receive a security escort to their designated drop-off point after the shift for safety 

• Flexible work environment, including hybrid working 

• Competitive Salary + Performance Annual Bonus 

• Comprehensive Healthcare Insurance Plans for self, spouse, and children 

• Group Term Life Insurance and Group Accident Insurance programs 

• Employee Assistance Program 

• Broad Variety of learning platforms  

• Diversity, Equity, and Inclusion Programs 

• No Meeting Days 

• Reimbursements – Home Internet & Mobile Phone 

• Employee Referral Program 

• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 days) 

About ICC in Takeda 

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. 

• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.