GI Key Account Manager (Veneto & Friuli Venezia Giulia)

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Job Description

ROLE OBJECTIVE

Implement GI Business Unit sales plan within own territory, consistently with Business Unit objectives, guidelines and in compliance with local regulations.

ACCOUNTABILITIES

• Schedule own business activities consistently with BU objectives, preparing/scheduling interviews / meetings and recording the relevant information collected to improve sales effectiveness.
• Provide daily/monthly reports to the First Line Manager in relation to the performance of relevant area and the changes taking place and negotiate periodically the action plan to drive BU results.
• Implement promotional activities for company's products, in terms of projects, events, conferences, etc., within budget constraints.
• Identify, develop and foster professional long-lasting peer-to-peer relationships with key physicians, key opinion leaders (KOL) and academic centers and ensure ethical and high level exchange of scientific information.
• Develop, sustain and grow highly effective working relationships with key medical institutions, medical and academic societies.
• Comply with the company Compliance Guidelines, Code of Conduct and Promotional Practices. Adhere to Takeda’s Compliance Policies and Procedures.
• Serve as a direct liaison to the GI team by providing marketplace intelligence/insights that will influence promotional strategy/resources.
• Define, in partnership with line manager, plans for accounts that flow logically from analysis to strategy to tactics. Adjust tactics to needs of accounts. Use account intelligence to segment and target accounts. Set clear priorities and stay focused on their delivery. Set Real Time Goals/objectives.
• Collaborate with cross-functional teams (Marketing, Medical Affairs, Sales) to align strategy and execution.
• Drive scientific engagement with healthcare professionals (HCPs) through both traditional and alternative communication channels. This role is ideal for someone who combines clinical expertise with digital fluency, and who is passionate about leveraging artificial intelligence to enhance personalized training and continuous learning, field data analysis (trends, opportunities, challenges), segmentation and targeting.

SKILLS and CAPABILITIES

Education:

• Scientific University Degree qualification according to art. 122 of D.Lgs. 219/2006 (mandatory)
• Good written and spoken English is mandatory (at least B2).

Experience:

• Solid experience in promoting pharmaceutical products with high demand of clinical explanation and a proven track of records.

Skills:

• Concise and effective verbal and written communication skills.
• Great presentation skills underpinned by but not exclusively relying on good PowerPoint skills.
• Demonstrable thirst for knowledge (technical, clinical, medical, scientific, digital) with an ability to assimilate information quickly, present clinical data clearly and concisely and discuss the statistical and clinical relevance in line with product key messages.
• Develop specific knowledge of the disease and its clinical management based on international guidelines and/or local protocols (i.e. Italian scientific Societies documents).
• Digital Fluent.
• Ability to plan, start and control projects using core project management principles and tools.
• Highly adaptable and adjusts quickly to change.
• Excellent interpersonal skills.
• Knowledge of the Italian health care systems.
• Self-independent working style and motivated by autonomy.
• Highest ethical standards.
• Passionate and self-confident.

Additional Digital & AI Competencies:

• Demonstrated ability to leverage AI tools to drive efficiency and innovation in customer engagement and data analysis.
• Comfort with emerging technologies and adaptability to digital tools and AI-enabled processes.
• Experience with AI-enabled forecasting and segmentation tools such as TODAI and next best action systems.
• Ability to use digital platforms for personalized training and continuous learning.
• Familiarity with CRM workflows and automation tools to streamline account management.
• Openness to integrating AI agents for repetitive, rule-based, or data-driven tasks while maintaining human-centric decision-making and stakeholder relationships.

PHYSICAL DEMANDS & TRAVEL REQUIREMENTS

• Ability to drive or fly to attend meetings, audits, and training.
• Willingness to travel.
• Valid and clean driver’s license.

Locations

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#LI-Remote