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Job Description

Senior Product Owner

Position Overview:

We are seeking a dynamic and driven Product Owner to lead the development and continuous improvement of our LabWare – Laboratory Information Management System. The ideal candidate will ensure timely delivery, coordinate releases, conduct market analysis, and ensure the product meets user needs and business goals. This role also includes maintaining the digital health product post-launch, addressing user issues, and ensuring continuous product improvement.

Key Responsibilities:

1. Product Development

• Experience in Laboratory Information Management System
• Develop and articulate a clear product vision, strategy, and roadmap.
• Define product offerings in terms of benefits, features, and customer journeys.
• Prioritize features for the product roadmap in collaboration with development teams.
• Write and manage a backlog of user stories, prioritizing items to achieve business goals.
• Lead the team through defining product requirements, ensuring they are complete and consistent.
• Ensure the team correctly understands the requirements.
• Collaborate closely with business, engineering, and design.
• Align timelines, dependencies, and scope with the scrum master, engineering manager, and design leads.
• Participate in planning sprints to reaffirm priorities and confirm requirements.
• Steering and participation of Agile methodology (e.g. scrum calls, sprint review, etc.)
• Oversee continuous improvement efforts.
• Interact with other teams for cross-team task implementation.
• Develop and execute a strategic customer engagement plan.

3. Release and Deployment Management:

• Develop detailed release plans.
• Implement continuous integration and continuous deployment (CI/CD) practices.
• Ensure successful product releases.

4. Post-Launch Maintenance and Improvement:

• Implement structured processes for collecting and addressing user feedback.
• Conduct regular performance audits and stress tests to ensure digital health product reliability.
• Monitor digital health product performance metrics and user satisfaction scores.
• Maintain comprehensive documentation for maintenance procedures, updates, and best practices.
• Provide training and support materials for customer support teams.

Critical Knowledge and Skills:

Specialized Skills:

• Requirements Definition & Analysis
• Product Development & Delivery
• Design Thinking, Customer Experience Tools & Methodologies
• Backlog, Epic & Story Management
• Agile Software Development Life Cycle (SDLC) and DevOps Tools & Methodologies
• Teaming & Collaboration

Qualifications:

• Proven experience as a Product Owner or similar role in product management.
• Strong understanding of Agile methodologies.
• Experience with digital health products or in the healthcare sector is a plus.
• Excellent communication, presentation, and leadership skills.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams in a matrix organization.

Company Culture and Values:

We are committed to fostering an inclusive and collaborative work environment. Our team values innovation, integrity, and dedication to improving health outcomes through technology. We encourage continuous learning and professional growth, offering opportunities for advancement within the company.

Diversity and Inclusion:

We believe that a diverse and inclusive team drives innovation and success. We welcome applicants from all backgrounds and are committed to creating a workplace where everyone feels valued and respected.

Professional Growth:

Join our team to work on cutting-edge digital health solutions and be part of a mission-driven organization. We offer opportunities for professional development and career advancement, empowering you to grow with us.

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