SAP Digital Commerce Specialist

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Job Description

Job Description

OBJECTIVES/PURPOSE

• Deliver SAP change requests or minor/small enhancements within your functional area, focusing on SAP Commercial, integration with third-party systems in commercial, billing processes and Digital commerce (Hybris). Collaborate with other workstreams, including ABAP Development, BTP Development, Logistics and Warehouse, when necessary.
• Coordinate with business process leads/owners (BPL/BPO) to prioritize requirements, actively reduce the backlog of open change requests through consistent delivery and monitor the status and progress during regular status meetings. Lead and manage status calls within your functional domain.
• Deliver the planned scope within the agreed timeline, meeting required quality standards and adhering to the delivery methodology outlined by ICC leadership/ERP Platform.
• Ensure meticulous documentation of change requests in design or technical files, effectively track progress using required IT tools, and prevent rework due to returned documents from approvers/reviewers.
• Promptly identify and report risks and issues to BPL/BPO, ICC SAP Commercial Team, BOTT Coordinator, or ERP Platform, while proactively developing and implementing mitigation plans to overcome blockers.
• Collaborate with the ICC SAP Commercial Team, BOTT Coordinator and ERP Platform Commercial Team to deliver change requests, ensuring proposed solutions align with implementation strategies and SAP templates.
• Foster an integrated approach to design, build, deployment, and operations for your product line by understanding, managing, and communicating dependencies in a timely manner.
• Stay informed about functionalities implemented by ICC SAP teams or ERP Platform teams to maintain the independence and efficiency of your work. Ensure continuous learning of SAP based solutions and stay up to speed with new releases.
• Collaborate with ICC SAP Commercial team on delivery of ICC lead projects

ACCOUNTABILITIES:

• Deliver SAP change requests or minor/small enhancements within your functional area, focusing on SAP Commercial, integration with third-party systems in commercial, billing processes and Digital commerce (Hybris). Collaborate with other workstreams, including ABAP Development, BTP Development, Logistics and Warehouse, when necessary.
• Coordinate with business process leads/owners (BPL/BPO) to prioritize requirements, actively reduce the backlog of open change requests through consistent delivery and monitor the status and progress during regular status meetings. Lead and manage status calls within your functional domain.
• Deliver the planned scope within the agreed timeline, meeting required quality standards and adhering to the delivery methodology outlined by ICC leadership/ERP Platform.
• Ensure meticulous documentation of change requests in design or technical files, effectively track progress using required IT tools, and prevent rework due to returned documents from approvers/reviewers.
• Promptly identify and report risks and issues to BPL/BPO, ICC SAP Commercial Team, BOTT Coordinator, or ERP Platform, while proactively developing and implementing mitigation plans to overcome blockers.
• ·Collaborate with the ICC SAP Commercial Team, BOTT Coordinator and ERP Platform Commercial Team to deliver change requests, ensuring proposed solutions align with implementation strategies and SAP templates.
• Foster an integrated approach to design, build, deployment, and operations for your product line by understanding, managing, and communicating dependencies in a timely manner.
• Stay informed about functionalities implemented by ICC SAP teams or ERP Platform teams to maintain the independence and efficiency of your work. Ensure continuous learning of SAP based solutions and stay up to speed with new releases.
• Collaborate with ICC SAP Commercial team on delivery of ICC lead projects

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS

Required:

Candidate should have the following experience:

• Experience upgrading SAP Commerce Cloud solutions in production to newer versions of SAP Commerce Cloud
• Experience on Hybris B2B accelerator, Hybris Core, Hybris Back office, WCMS, Smart Edit, Business Process, ASM, Consignment process
• Strong experience in building a Commerce solution integrated with S4 Hana /ERP solutions (SAP preferred).
• Participation in multiple SAP Commerce Cloud (Hybris) implementations required.
• Ability to solve complex technical challenges and technical blocks for the development team.
• Must have experience with Commerce Cloud product and data modeling.
• Experience with all aspects of system implementation including, but not limited to, designing the future state solution, supporting testing, implementing and providing post-go-live support.
• Good knowledge of Order Management Service APIs.
• Experience with eCommerce implementation using agile methodology.
• Working knowledge of SAP CPI Integration Platform is a plus  
• Provide technical SAP Commerce Cloud leadership in projects and rollouts of the application.
• Manage deployments and manage codebase according to sprint/deployment structure.

• Develop detailed system design documents to support system requirements and comply with quality standards.

• Have 4+ years of professional experience of SAP Commerce Cloud (Hybris)

• At least 5 years of progressive application development and integration experience in pharmaceuticals industry

• Solid understanding of software development principle

• Able to communicate effectively to other members of the project team

• Extensive experience in integrating systems with many 3rd party dependencies via RESTful APIs

• Java, Spring MVC, Spring Security, Spring JDBC, Spring Web Services.

• Java Persistence Frameworks

Desired:

• Certified by SAP in SAP Commerce Cloud
• Experience with SAP Commerce Cloud based on Microsoft Azure (CCv2) is a big plus
• Experience upgrading SAP Commerce Cloud solutions in production to newer versions of SAP Commerce Cloud is highly desirable
• Experience with SAP Spartacus front-end (Angular) is highly desirable
• Experience on Hybris B2B accelerator, Hybris Core, Hybris Back office, Smart Edit, Business Process, ASM, Consignment process
• Experience on Hybris Search, Adaptive Search, Search profile, SOLR customization
• REST/API Services
• Experience working with Issue and Project tracking software, Jira preferred.
• Excellent verbal and written communication, analytical, and problem-solving skills.
• Proven ability to think strategically and to be creative in task completion.
• Proven ability to work globally and cross-functionally to ensure integrated solutions are developed.

Additional skills needed:

• Java Expertise: Minimum of 4-5 years of experience in Java programming.
• SAP Commerce Cloud Expertise: Deep understanding of SAP Commerce Cloud (previously Hybris) platform, including its modules, functionalities, and development environment.
• Infrastructure Software: Familiarity with container and orchestration technologies such as Docker, Kubernetes, or similar platforms.
• Security Practices: Understanding of secure coding practices, cybersecurity frameworks, and compliance requirements relevant to e-commerce.
• Web and Framework Proficiency: Solid experience with web frameworks, with a preference for Spring. Familiarity with SCM tools such as Git and GitHub.
• Database Management Skills: Experience with relational databases such as Oracle, MySQL, or SQL Server, and an understanding of database design and management
• Performance Optimization: Experience in application performance tuning and a good understanding of design patterns.

• Quality Assurance: Commitment to high-quality output in coding and testing, with experience in testing frameworks like Juniit

Additional Qualifications:

• Problem-Solving Abilities: Strong analytical and problem-solving skills.
• Adaptability: Ability to thrive in a dynamic, fast-paced environment.
• Communication and Teamwork: Excellent interpersonal, verbal, and written communication skills. Proficiency in English is essential.
• Customer Engagement Skills: Aspiration to develop skills for customer interaction and support.
• Project Management Skills: Ability to manage timelines, prioritize tasks, and lead sub-projects as necessary within a broader team structure.
• Innovative Thinker: We seek candidates who challenge the status quo and remain curious, continuously bringing fresh perspectives to our projects.
• Passion for Impactful Work: You should have a genuine enthusiasm for engaging in meaningful work and a commitment to lifelong learning.

Optional but Advantageous

• Certifications: Certifications in SAP Commerce Cloud, Java, or relevant fields would be a plus.
• Other CX platforms: Experience in SAP Sales & Service Cloud.
• Composable Storefront: Knowledge or participation in Spartacus projects, or other similar tools as Contentful.
• Cloud Technologies: Knowledge of cloud service providers like Azure is beneficial.
• Agile Experience: Familiarity with Agile methodologies and tools such as Scrum.

WHAT TAKEDA ICC INDIA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
  

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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