SAP Business Process Management Specialist

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Job Description

Job Title: SAP Business Process Management Specialist

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

OBJECTIVES/PURPOSE

Enable and maintain the ERP Business Processes repository (BPML: Business Process Master List) for all the processes in scope of ERP Products

Enable internal and external experts in the use of the BPML

Ensure continuous consistency, completeness and accuracy of the Business Process List

ACCOUNTABILITIES:

Maintain the catalog of Business Processes in scope of the ERP Product, ensuring integrity and consistency through regular reviews

Manage end-to-end the Change process of the BPML (Business Process Master List) liaising with all the relevant stakeholder’s in IT and business

Socialize the BPML with the project and delivery teams to assess applicability of existing processes.

Train the teams on the use of the BPML as part of the ERP University and with ad hoc training sessions

Liaise with the document management team to ensure alignment of the BPML with the related process and solution deliverables

Support document management activities continuity when ERP Document Management Specialist capacity is limited. This includes: provide access to relevant documentation, upload documents to Document Management Systems ensuring quality and alignment to BPML.

Communicate and issue all guidelines and standards related to BPML management

Provide regular update to the BPM supervisor and supporting delivery teams  (projects or run) on status of the BPML updates

CORE ELEMENTS RELATED TO THIS ROLE:

• Maintain and promotion of global guidelines and standards that the teams have to adhere in relation to process excellence when delivering ERP Products
• Providing a high quality service to the Project and Run teams
• Stakeholders management in the ERP organization and with external parties (project teams and business)

DIMENSIONS AND ASPECTS

Technical/Functional (Line) Expertise 

• Possess knowledge of both business processes and technology in an ERP context
• Expertise on office tools (Excel, word, Power Point) and  usage of Sap SolMan
• Experience on Computer System Validation (CSV) in the Pharma industry
• Working  in a global context, dealing with different stakeholders and geographical contexts

Leadership

• Leadership in driving and promoting the Process excellence and the use of the BPML standards
• Contribute to Knowledge Sharing initiatives to other team members across the ERP teams Decision-making and Autonomy 

Interaction 

• Communication skills in a global environment
• Problem solving
• Autonomy in managing the assigned stakeholders (mostly projects members and ERP product domain leads)

Innovation 

• Promote process and technical improvements in the use of the BPML and Solman
• Complexity 
• Ability to deal with topics related to different business areas
• Ability to deal with different cultures and different geographical contexts

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Associate Degree or bachelor’s degree
• Business Analyst experience
• 1-2 years relevant experience
• Ability to write and speak in the English language
• Good oral and written communications skills, business acumen with analytical and problem-solving skills
• Practice efficient time management and coordinates tasks, working in an international environment
• Ability to prepare and execute business meetings virtual, face-to-face, cross functional, local or global to ensure meeting required deliverables
• Experience in communicating effectively to business and IT colleagues

Desired:

• Knowledge of business processes in the pharmaceutical industry within functional area
• Familiarity with regulated systems – general level of understanding of systems validation

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms 
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

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